What credit cards do you accept?
AJPE accepts VISA, Mastercard and AMERICAN Express.
By what other means can I pay my bill?
We also accept checks and can arrange a COD. Please discuss options with your sales representative.
Can I apply for credit?
If you would like to be considered for a credit line at AJPE we can fax or e-mail you a credit application. Once the completed application is received, AJPE will review all information and make a decision, usually within ten (10) days.
Can I have my parts shipped to an address other than my billing address?
Yes. Please provide this information to your sales representative. Drop Shipments are available for prepaid or open accounts only.
What is your return policy?
Please contact your sales representative for approval, and visit our policies section.
How do I get a copy of an invoice or balance due on an account?
Please contact the accounting department.
How late can I order products to be shipped the same day?
In most instances, parts that are in stock can be shipped same day if the order is received and processed by 3 pm PST. Exceptions include International and Fed Ex Shipments which may take longer to process.